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I had some issues with my latest Booking.com's booking. There were certain things missing in reality against offer, but I managed to settle it out with the property owner itself. She agreed to refund me a 10% of the price that I paid. She decided to process this refund through Booking.com. That's where the horror started.

In short, sharp words -- while only about thirty seconds was needed to pay for this booking, thirty days was not enough to process a refund! I am more than certain that (after years of uninterrupted cooperation) I will never use booking.com again.

...continue reading "How Booking.com is cheating on their customers"