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Air Berlin complete CAPTCHA failure

Well... I was trying to contact Air Berlin to ask them about some issue concerning my reservation. Finding contact form (after digging through some mindless FAQ) was an experience itself. But, when I actually found it, filled it up and tried to send my message then... CAPTCHA killed me completely.

First, this...

Then that...

And now what should I do?

Seems that refreshing entire page and writing everything from scratch is the only option that is left here. One of many, really many fuckups on Air Berlin website.

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